Effective Date: January 1, 2026
Last Updated: June 11, 2026
Turnify is a digital queue management, appointment scheduling, and customer flow management platform developed and operated by Vnicom Solutions Limited ("Vnicom", "Turnify", "we", "our", or "us").
Vnicom Solutions Limited is a software engineering company incorporated in Nigeria with Corporate Affairs Commission Registration Number RC 1541486.
Our registered office is located at:
Vnicom Solutions Limited
3 Dekunle Atoyebi Street,
Gasline Road, Magboro, Ogun State, Nigeria.
We are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use the Turnify platform, websites, mobile applications, kiosks, digital displays, APIs, and related services.
By using Turnify, you agree to the collection and use of information in accordance with this Privacy Policy.
Depending on how you interact with Turnify, we may collect the following categories of information:
Information that can identify you directly or indirectly, including:
When using Turnify for appointments or queue management, we may collect:
When Turnify is deployed by healthcare providers, hospitals, clinics, or medical centers, we may process limited patient-related information on behalf of those healthcare organizations, including:
Turnify does not determine how healthcare organizations use patient information and acts primarily as a technology service provider processing data under the instructions of the healthcare institution.
We automatically collect certain technical information including:
Turnify uses browser local storage and similar client-side storage technologies to enhance user experience and maintain application functionality.
Local storage may be used to:
Unlike cookies, local storage information is stored directly on a user's device and is not automatically transmitted with every web request.
Users may clear local storage data through their browser settings; however, doing so may affect the functionality of certain Turnify features.
We use personal information to:
We only process personal information for legitimate and lawful purposes.
Where applicable, we process personal information based on:
We do not sell, rent, or trade personal information.
Trusted third-party vendors that help us operate our services, including:
All service providers are required to maintain appropriate confidentiality and security measures.
Where Turnify is used by hospitals, government agencies, educational institutions, banks, telecommunications companies, or other organizations, information may be shared with that organization as necessary to provide services.
We may disclose information where required to:
In the event of a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of the transaction subject to applicable privacy protections.
We retain personal information only for as long as necessary to:
Retention periods may vary depending on the nature of the information and the requirements of the customer organization using Turnify.
We implement appropriate technical and organizational measures to protect personal information, including:
While we strive to protect information, no internet-based system can guarantee absolute security.
Turnify may store or process information in countries outside your country of residence.
Where international transfers occur, we implement appropriate safeguards to ensure personal information remains protected in accordance with applicable data protection laws.
Depending on applicable laws, you may have the right to:
To exercise any of these rights, please contact us using the details provided below.
Turnify is not intended for children under the age of 13 unless used under the supervision of a parent, guardian, school, healthcare provider, or authorized institution.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to remove such information.
Our platform may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices or content of third-party services. Users are encouraged to review the privacy policies of those third parties.
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.
Updated versions will be posted on our website together with the revised effective date. Continued use of Turnify after such updates constitutes acceptance of the revised policy.
For questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of personal information, please contact:
Data Protection Officer
Turnify by Vnicom Solutions Limited
Email: sales@turnifyng.com
Address:
3 Dekunle Atoyebi Street,
Gasline Road, Magboro, Ogun State, Nigeria
Website: https://turnifyng.com
Turnify is committed to complying with applicable privacy and data protection laws, including:
By using Turnify, you acknowledge that you have read and understood this Privacy Policy.